polytripper
Group Lessons

Group lessons are lessons where two or more students take a lesson with a teacher at the same time. You will have to share your time with other students, but you can also get comfort and support from seeing other students make the same mistakes and struggle like you do. It can help motivate you to keep advancing in your learning journey. Since group lessons are generally cheaper than private lessons, they can also be a great option for students on a tighter budget.


How to Find a Group Lesson

On the Group Lessons page you will be able to see if there are currently any group lessons scheduled for the language you are learning. If there are none, you can contact us to let us know which language you'd like to have group lessons for. You can also contact teachers directly and let them know that you would love a group lesson.

How to Sign Up

If you've found a group lesson that interests you, you will find a Book Now button right on the page.



When you click the button, you will see the information for the lesson and you can reserve your spot.



If more than one person in your household would like to participate, simply click the button again to reserve another spot.



Group Lesson Acceptance

The teacher has the option to choose to automatically accept students into the group lesson or to confirm each participant manually. If the teacher has chosen to manually confirm, you will see the message "The teacher needs to confirm your participation" (see image). Once your participation has been confirmed by the teacher, you will receive a message informing you of this.



Group Size

The teacher decides the minimum and maximum group size. You will see these displayed on the Group Lesson page (see image). If the maximum number of participants has been reached, you will no longer be able to sign up. If the minimum is not reached 24 hours before the start of the lesson, the group lesson will be automatically canceled and all participants will receive a refund in the form of PolyTripper credits. These credits can be used to book other lessons on PolyTripper.



How to Connect to Your Lesson

Once you are signed up for the group lesson, the communication method for the lesson will be posted on the Group Lesson page. You will see the information appear 15 minutes before the start of the lesson, if the minimum number of participants has been reached. This information will only be visible to registered participants.



Group Lesson Conduct

Students are expected to treat the teacher and other students with respect and not disrupt the lesson. (Full details of your responsibilities can be found in section 3 of our Terms of Service.)


After the Group Lesson

After the group lesson has been completed, you will receive a message asking you to please confirm the lesson. You will be able to leave a review for the teacher. If the lesson did not take place, you can mark the lesson as "missed" and either request a refund or pay the teacher, depending on who didn't show up. This is explained in more detail in the FAQ - Lesson Confirmation.


Group Lesson Cancellation

You will be able to cancel the group lesson at any moment until 24 hours before the start of the lesson. You will receive a full refund in the form of PolyTripper credits, which you will be able to use to book other lessons on PolyTripper. Cancellations are no longer possible less than 24 hours before the start of the lesson.

Questions

If anything is not clear and you have a question, don't hesitate to contact either the teacher or us. To contact the teacher, just click on the image of the teacher or on the teacher's name, which will bring you to the teacher's profile page.



On the teacher's profile page you will find a big Contact The Teacher button.